These terms set out what ok tk expects from you when you access the site and what you can expect from us in return. Access to our platform depends on your local law and eligible regions — read these terms before you open an account or start any transaction.
Account access terms
Nagad & Rocket transaction rules
User rights & support routes
Content & third-party scope
POLICY POSTURE
How These Terms Apply to Your Account
By accessing ok tk, you confirm that you have read, understood and accepted these terms. They govern every action tied to your account — from the moment you register through every deposit you make via Nagad or Rocket, every game session you open and every withdrawal request you submit. We update these terms when our operating conditions change. When that happens, we publish the revised version on this page with a note at the top marking the change. Continued use of the site after a revision is posted means you accept the updated terms. If you disagree with any part of the terms, the correct step is to stop using the platform and contact our support team to close your account. These terms do not override local law. Where your country's regulations impose stricter conditions, those conditions apply first. Eligibility to use ok tk depends entirely on whether accessing and using the platform is permitted under the laws of your own jurisdiction. We do not make that determination on your behalf — you are responsible for checking your local legal position before you participate. Payment context: Nagad and Rocket are the verified wallet rails on this site; any transaction you initiate through those methods is bound by both these terms and the relevant wallet provider's own conditions.
Nagad wallet transactions
Rocket mobile payments
Account registration rules
Jurisdiction eligibility
Policy update notice
WHAT IS COVERED
Scope of the ok tk Terms Policy
Not every part of your experience on ok tk falls under the same rule set. This section explains what these terms cover directly, what sits at the edges of their scope and what falls outside them entirely. Understanding the boundary helps you know where to look when a question comes up.
Account Access
Registration, login, password management and session activity on ok tk all fall under these terms. Any action taken through your signed-in account — placing a wager, reviewing transaction history or updating personal details — is governed here.
Wallet Transactions
Deposits and withdrawals processed through Nagad and Rocket are covered by these terms as far as the ok tk side of the transaction goes. The wallet provider's own terms apply in parallel; we do not override them and cannot accept liability for delays or errors on their end.
Site Content
Game lobbies, promotional notices, support articles and all text published on ok tk are subject to these terms. We retain the right to add, remove or change content at any time. Game availability by region depends on licensing conditions we cannot fully publish in advance.
Third-Party Services
Studios whose titles appear in our lobby — JDB, Microgaming, CQ9, Pragmatic Play and Habanero — supply game content under their own agreements. Their terms for individual game mechanics, RTP disclosure and feature availability operate separately from these platform terms.
YOUR PRACTICAL RIGHTS
Actions Available to You Under These Terms
These terms are not only a list of our rules — they also set out what you can actively do as an account holder. You have the right to review your full transaction history from inside your signed-in account at any time; every Nagad and Rocket movement is logged there. If a detail in your account record looks wrong, you can request a correction by contacting our support team directly through the channels listed on this page. You are entitled to ask us what account data we hold, and we will respond through the same support route. If you want to close your account, submit that request in writing via the support contact — we process closure requests as they come in, and we do not place arbitrary holds on them. One important practical note: these rights apply to your own account only. We cannot action requests made on behalf of another person's account without verified authorisation from that account holder.
Review Transaction Records
Open your signed-in account and navigate to the transaction history section. Every Nagad and Rocket deposit or withdrawal is listed there with date, amount and status as recorded on our side.
Correct Account Details
If your registered name, contact number or wallet reference is listed incorrectly, raise a correction request with our support team. We will verify the change against the details you provided at registration before updating anything.
Raise a Policy Question
Any question about how these terms apply to your specific situation can be submitted to support. We will respond through the same channel you used to contact us. Do not rely on lobby notices for policy interpretation — only written support responses carry weight.
Request Account Closure
Send a written closure request to our support contact. We do not require a reason, but we do verify your identity against the registered account before processing. Pending transactions must clear before the account is fully closed.
CONTACT ROUTES
How to Reach Us About These Terms
Questions about these terms, your account data or a specific transaction can be directed to our support team using the routes published on the site. We handle policy-related queries separately from general game or lobby support — when you contact us, mention that your question relates to the Terms & Conditions so it reaches the right team member.
Live Chat
The live chat widget is available on the site. Use it to ask short policy questions or to get directed to the right written channel for formal requests. Reference your account username when you open the chat.
Email Support
For written policy queries — account data requests, correction notices or closure instructions — use the email address published in the site's contact section. Written requests create a paper trail we can both refer back to.
Account Help Page
The account help section on ok tk covers common terms-related questions, including how transaction records are stored, what happens after an account closure request and how wallet verification works for Nagad and Rocket.
HOW WE HANDLE THIS
Data, Security and Policy Changes on ok tk
We approach the obligations in these terms as operational commitments, not just legal text. Here is how the key areas work in practice on our side.
Account Data Handling
We collect only the account details needed to verify your identity and process transactions through Nagad and Rocket. That data is held in accordance with these terms and is accessible to you through the account history view in your signed-in session.
Cookie and Session Use
We use session cookies to keep your account login active and to maintain your position in the lobby. No third-party advertising cookies are placed without disclosure. You can review cookie settings in your browser; blocking them may affect account functionality.
Term Revision Process
When we revise these terms, we post the updated version on this page and mark the change clearly at the top. We do not notify every account holder individually — it is your responsibility to check this page periodically, particularly before large transactions.
Who to Contact for Changes
Requests to correct data, dispute a recorded transaction or query a recent term change all go through the support routes listed on this page. The account help page on ok tk is the fastest starting point for straightforward questions.
TERMS FAQ
Common Questions About These Terms
Below are the questions we see most often about how these terms work. If your question is not here, contact support through the routes listed above.
Do these terms apply to my Nagad or Rocket deposits?
Yes. Any deposit or withdrawal you process through Nagad or Rocket on ok tk is covered by these terms on our side of the transaction. The wallet provider's own conditions apply simultaneously. Disputes about wallet-side delays are handled directly with the wallet provider.
Can I use ok tk if I am outside Bangladesh?
Access depends on your local law and the eligible regions we currently serve. We do not make a legal determination on your behalf. Before you register or deposit, check whether using this platform is permitted under the laws of your own jurisdiction. We reserve the right to restrict access by region.
How do I find out what data ok tk holds on my account?
Send a written data query to our support email published on the site. Reference your registered account username and the specific data category you are asking about. We respond through the same channel. Your transaction history is also visible directly inside your signed-in account.
What happens if ok tk updates these terms after I register?
The updated terms are published on this page with a change note at the top. Continuing to use the site after the revision is posted means you accept the updated version. If you disagree, contact support to close your account before your next session or transaction.
How do I request that my account is closed?
Send a written closure request through the email support route listed on this page. We verify your identity against registration details before processing. Any Nagad or Rocket transactions still pending at the time of the request must complete before the account can be fully closed.
Are the game studios covered by these terms or by separate rules?
Studios in our lobby — JDB, Microgaming, CQ9, Pragmatic Play and Habanero — supply game content under their own agreements. Their mechanics, RTP disclosures and feature rules operate separately. These platform terms govern your account and transactions, not the internal rules of individual game titles.