Slots / Mobile
ok tk operates under a defined set of legal terms that govern how your account, transactions and use of this site are handled. Access to ok tk and eligibility to hold an account depend on your local law and the eligible regions covered by our policy.
Our legal terms set out the relationship between you and ok tk when you open an account, move funds or navigate the site. These terms are not a contract offered universally — eligibility depends entirely on whether your location and circumstances fall within the regions we serve and on what your local law permits. If local law in your jurisdiction restricts or prohibits participation in online gaming or wagering platforms, those restrictions take precedence and you should not proceed. We do not override local legal requirements, and nothing in these pages should be read as a claim that we do. Where Nagad or Rocket appears as a payment context in your account, that reflects the wallet rails available in supported regions — it does not constitute a guarantee of service or a legal promise of access. Your account records, transaction history and any correspondence with our support team are handled in line with the retention and data policies described on this page. If you have a question about whether these terms apply to you specifically, the right step is to contact our support team using the routes listed in the Support section below before taking any account action.
Understanding which parts of your experience fall inside this policy — and which fall outside it — helps you know where to direct questions and what protections apply to each layer of your account activity.
The terms governing how you open, verify and close an account on ok tk fall fully within this policy. Any action taken through your account login — including changing details or reviewing history — is covered here.
Deposits and withdrawals processed through supported wallet rails such as Nagad and Rocket are subject to both this policy and the operating rules of those payment providers. Conflicts between the two are resolved by the stricter rule.
Game content, lobby pages, promotional notices and editorial copy published on this site fall within our content policy. We maintain that content and are responsible for its accuracy within the limits described in our terms.
External providers — including game studios, payment processors and any linked third-party sites — operate under their own terms. We are not liable for the policies or conduct of those external parties once you leave our platform environment.
This policy gives you concrete, actionable options. You can review your full transaction record — including any Nagad or Rocket wallet movements — directly from the history section of your signed-in account. If you spot an error in your personal details, the account settings page shows the editable fields alongside instructions for verification. For discrepancies in transaction records or disputes about a specific account action, you can raise a formal question through our support team. All correspondence you send is logged and traceable, so you can follow up on any open query by referencing the original message thread. Nothing in this policy prevents you from requesting a summary of what data we hold against your account — that request is handled through the same support routes. We aim to respond to policy-related questions clearly and without unnecessary delay, though we do not publish a fixed response window as handling time varies by query type.
Open the transaction history section in your signed-in account to see a complete log of deposits, withdrawals and account changes, including any Nagad or Rocket wallet entries.
Navigate to account settings while logged in. The editable fields and any verification steps required are shown there — follow the on-screen instructions for each change.
Send your query through the support routes listed on this page. Reference your account ID in the message so our team can locate the relevant records without delay.
If you want to know what information we hold against your account, contact support with a written request. We will confirm what is stored and how it is used under our retention policy.
If your question relates directly to these legal terms — how they apply to your account, a specific transaction through Nagad or Rocket, or a data request — use the published contact routes below. We do not operate undisclosed channels, and we do not accept policy queries through game lobbies or payment interfaces.
Open the chat widget from any page on the site while logged in. Identify your query as a policy or legal matter so it is routed to the right team.
Send a written query to the support email address shown in your account dashboard. Include your account reference and a clear description of the policy point you are questioning.
The help centre section of the site holds published answers to common policy questions. Check there first — if your question is not answered, escalate through live chat or email.
Our approach to data handling, cookies and account security is set out here so you understand what we collect, how long we keep it and who to contact if you want changes made. We collect only the information needed to operate your account and process transactions through wallet rails like Nagad and Rocket. Cookies are used to maintain your session and remember account preferences — you can review and manage cookie settings through your browser. We do not share your personal account data with third parties outside the scope of payment processing and legal obligations.
Account records, transaction logs and support correspondence are retained for the period required under applicable policy. After that period, data is deleted or anonymised in line with our published retention schedule.
We use session cookies to keep you logged in and functional cookies to remember your account preferences. No third-party advertising cookies are placed without disclosure in our cookie notice.
Your login credentials are stored in encrypted form. If you suspect unauthorised access, contact support immediately through live chat or the email route — we will guide you through the account review steps shown in your settings.
To request a correction, deletion or export of your data, contact support with a written request referencing your account. We handle each request individually and confirm the outcome to you directly.
These questions cover what our legal terms mean for your account, your data and your options if something is unclear or needs to be corrected.
Eligibility depends on your local law and the regions our policy covers. If online gaming or wagering is restricted where you are located, those local rules take precedence. Review the details section above and contact support if you are unsure before opening an account.
Transaction records for wallet movements through Nagad and Rocket are retained in your account history for the period specified in our data retention policy. You can view those records in the transaction history section of your signed-in account at any time.
Log in and open account settings — the editable fields and any required verification steps are shown there. If the field you need to change is locked for security reasons, contact support through live chat or email and reference your account ID.
Yes. Send a written request to our support team through the email route listed in your account dashboard. Include your account reference and specify whether you are requesting deletion, correction or an export. We confirm the outcome to you directly after reviewing the request.
Third-party services — including game studios, external payment processors and any linked sites — operate under their own terms. Once you interact with those services outside our platform environment, this policy does not govern them. Check the scope section above for a full breakdown.
Contact support through live chat or the email address in your account dashboard. Identify your query as a policy or legal matter, include your account ID and describe the issue clearly. All policy correspondence is logged so you can follow up by referencing the original message thread.